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Tomorrowland My Bracelet - Types of Bracelets, Activate, How to Wear, Cashless information

Tomorrowland announced the official 2017 lineup that features more than 1,000 performing artists and 69 different stage hosts. The theme for this year's festival, Amicorum Spectaculum, means “gathering of friends”. Tomorrowland timetable and full schedule with the theme is out along the teasers and the trailers that had created the huge craze among the music lovers for one of the the world's largest and most notable music festivals which has been now stretched over 2 weekends and its tickets usually gets sold-out in minutes.

Types of Bracelets

WEEKEND 1 DAY AND FULL MADNESS PASS

WEEKEND 1 PLEASURE PASS

WEEKEND 1 DAY AND FULL MADNESS COMFORT PASS

WEEKEND 1 DREAMVILLE PACKAGES

WEEKEND 1 DREAMVILLE COMFORT PACKAGES

WEEKEND 2 DAY AND FULL MADNESS PASS

WEEKEND 2 PLEASURE PASS

WEEKEND 2 DAY AND FULL MADNESS COMFORT PASS

WEEKEND 2 DREAMVILLE PACKAGES

WEEKEND 2 DREAMVILLE COMFORT PACKAGES

HOW TO ACTIVATE MY BRACELET?

Step 1
  • Take the Bracelet out of your Treasure Case.

Step 2
  • Click on “Activate My Bracelet” at the top of this page.
Step 3
  • Select Weekend 1 or Weekend 2.
It is important to select the correct weekend. Tomorrowland advises you to double check your Bracelet or Confirmation E-ticket to be 100% certain that you select the correct weekend.
After you selected the correct weekend, you will be re-directed to a new webpage where you have to create your account.

Step 4
  • Create your account by clicking ‘Register’
To create an account you have to use the first and last name that is printed on the confirmation e-ticket.

Step 5
  • Once you created an account, you have to login and click ‘My Tomorrowland Bracelet’ at the top of the page. 
  • Here you can link your Bracelet to your account and activate it by entering the 12-digit unique Bracelet code as well as the 4-digit security number you’ll find on the back of your bracelet.
Step 6
  • After entering both numbers, click "Add My Tomorrowland Bracelet".
Step 7
  • CASHLESS: Once your Bracelet is activated, you can charge your Tomorrowland Bracelet with ‘Pearls’ to pay for food & drinks at Tomorrowland and/or DreamVille. Find more info here.

IMPORTANT BRACELET INFORMATION

When will I receive my Tomorrowland Bracelet(s)?
  • Bracelets will be sent to you as from the beginning of June until the beginning of July. If you did not receive your Bracelet yet, please do not worry. It will take some time to ship all Bracelets.
How do I receive my Tomorrowland Bracelet(s)?
  • Treasure Cases will be sent (including your Tomorrowland Bracelet(s)) to the Main Buyer’s home address by post. No worries, if the Main Buyer is not at home, the Treasure Case will be left at the nearest Post Office where only the Main Buyer can pick up the package.
Have you bought multiple tickets? 
  • 1 Bracelet = 1 Unique Name, so for every Bracelet you need to create a new account. Give the Bracelets to each of your friends and let them create their own account under her or his name. If you don’t activate your Bracelet, you will not be able to enter Tomorrowland/DreamVille.
Have you bought a DreamVille Ticket? 
  • This is integrated on the Bracelet. This Bracelet will give you access to Tomorrowland & DreamVille. Check all different types of Bracelets here
Scanning of your Bracelet
  • Each Bracelet grants you access for one person and is non-transferable.
  • Your Bracelet will be scanned upon arrival. If the registered name on the Bracelet does not match your ID, access will be denied.
  • Please wear your Bracelet on your right wrist. Always scan the P-logo to enter or to pay.

Please Note:

  • A confirmation e-ticket will not give you access to Tomorrowland nor to DreamVille. Only your personal Bracelet grants you access. All Bracelets will be shipped in advance.
  • You have to activate your Tomorrowland Bracelet in advance by using the same name as on the confirmation e-ticket you have received after personalisation.
  • Don't buy e-tickets/ Bracelets from a 3rd party. You can never know if these are valid.
  • You cannot change the name of the original purchaser.

Cashless Information

Tomorrowland is a cashless festival. This means your Bracelet does not only grant you access to Tomorrowland (and DreamVille) but also is the only way to pay for food and drinks. Food vendors and bars on both Tomorrowland and DreamVille only accept "Pearls", the official Tomorrowland cashless currency. Before travelling to Tomorrowland, don't forget to activate and top-up your Bracelet.
  • Click the buttons to top-up and add "Pearls" to your Bracelet.
  • Please make sure to select the correct weekend.
  • Double check your Bracelet or Confirmation E-ticket to be 100% certain that you select the correct weekend.

What is "Pearl"?

"Pearl" is the official cashless currency of Tomorrowland and DreamVille. "Pearl" is the only way of payment for food, drinks and most other items at Tomorrowland and DreamVille.

The exchange rate for “Pearl” is:

  • € 20 – 13 Pearls
  • € 40 – 26 Pearls


The minimum top-up amount is € 20 (13 Pearls). You can top-up in multiples of € 10.
The maximum amount you can top-up is € 1000 (650 Pearls) in once.
Please note that the maximum amount on your account cannot exceed € 5000 (3250 Pearls)

Attention! Pearls are only valid per weekend. It is not possible to use Pearls of Weekend 1 for Weekend 2 or the other way around.

BONUS PEARLS

For every € 100 you top-up in one transaction you will receive 2 bonus "Pearls" for the value of 1 beer or 1 soft drink.

€ 100 = 1 free beer or soft drink (2 Pearls)
€ 200 = 2 free beers or soft drinks (4 Pearls)
...
In order to receive these Bonus Pearls you need to top-up online before :

Weekend 1: July 16th 2017, 23h59
Weekend 2: July 23rd 2017, 23h59


IMPORTANT INFORMATION

Bonus Pearls are spent after you have used your other Pearls.
If you put, for example, € 200 (= 130 Pearls) onto your Bracelet, you will spend your Pearls in the following sequences:
Top-up example = € 200 ( 130 Pearls + 4 Bonus Pearls)
- 65 Pearls (€ 100)
- 2 Bonus Pearls (Free)
- 65 Pearls (€ 100)
- 2 Bonus Pearls (free)

Tomorrowland advises you to add "Pearls" to your bracelet online, before the festival, with your card (VISA, MasterCard, Bancontact or iDeal). This way, we are able to automatically refund you after Tomorrowland. Please note that a two "Pearl" transaction fee applies*.
All unspent "Pearls", with the exception of Bonus "Pearls", will be refunded after Tomorrowland. A transaction fee of two "Pearls" will be charged.
Bonus Pearls cannot be used for a refund fee.

Refund

Unspent Pearls will be refunded after the festival. Tomorrowland strongly advises you to top-up your Bracelet online before the festival in order to receive an automatic refund after the festival for your unspent Pearls. A refund fee of 2 Pearls applies.
For more information on refunds click here.

Attention ! Pearls are only valid per weekend. It is not possible to use Pearls of Weekend 1 for Weekend 2 or the other way around..

FAQ on Bracelets and Cashless Information

MY BRACELET

  • I bought a DreamVille Package with accommodation. Do I have to activate those Bracelets under the same name?
If you bought a DreamVille Specials package (Easy Tent / DreamLodge / Relax Room / Cabana) every single Bracelet has to be activated by the person using this Bracelet. Give the Treasure Case(s) to your friends(s) and they can create their own account.

If the ID of the visitor does not match the name used during the activation, access to DreamVille and Tomorrowland will be denied.

  • I have multiple day Bracelets for the SAME WEEKEND. Do I have to activate all Bracelets? Can I pay on Saturday/Sunday with my Friday Bracelet?
If you have multiple bracelets, for example a Friday and a Saturday Bracelet, you need to activate the Friday Bracelet and the Saturday Bracelets using different e-mail addresses.

IMPORTANT: this only applies if the same person uses the two Bracelets! If the ID of the visitor does not match the name used during the activation, access to DreamVille and Tomorrowland will be denied.

ACCESS: Use your Friday Bracelet for Friday access. Use your Saturday Bracelet for Saturday access.

CASHLESS: In this example your Friday Bracelet will be your Bracelet for cashless payments both on Friday and Saturday. Bring your Friday Bracelet on Saturday to make cashless payments.

This is not the case if you have day bracelets for the 2 weekends!! Pearls are only valid per weekend. It is not possible to use Pearls of Weekend 1 for Weekend 2 or the other way around.

  • I have multiple Bracelets for DIFFERENT WEEKENDS. Do I have to activate all Bracelets? Can I pay on weekend 2 with my weekend 1 bracelet?

If you have multiple Bracelets for the two weekends, for example, you have a weekend 1 Friday bracelet and a weekend 2 Saturday bracelet. You need to activate your Friday weekend1 bracelet with a Tomorrowland weekend 1 account and your Saturday weekend 2 with a Tomorrowland weekend 2 account. You can use the same email address for both accounts.

IMPORTANT: this only applies if the same person uses the two Bracelets! If the ID of the visitor does not match the name used during the activation, access to DreamVille and Tomorrowland will be denied.

ACCESS: use the Friday weekend1 to access DreamVille or/and Tomorrowland on the Friday of the first weekend. For the second weekend, use your Saturday weekend2 Bracelet to access DreamVille or/and Tomorrowland.

CASHLESS: In the example above, you cannot use your Friday weekend 1 Bracelet for cashless payments for weekend 2. Pearls are only valid per weekend. It is not possible to use weekend 1 Pearls for weekend 2 purchases or the other way around. You will need to top-up both bracelets online (separate accounts) or onsite (with the corresponding Bracelet for each weekend) to pay for food and drinks.
  • I have activated the wrong Bracelet to my account? What do I have to do?
Please contact mybracelet@tomorrowland.com
  • I have deactivated my Bracelet. What do I have to do?
Please contact mybracelet@tomorrowland.com

CASHLESS

  • How do I add Pearls to my Bracelet?
You have different options to top-up your Bracelet with Pearls:
Online

  • You can add Pearls online at cashless.tomorrowland.com before the festival with your credit card (VISA, Mastercard), Bancontact or iDeal. If you top-up online before the festival, you will receive an automatic refund for your unspent Pearls.

At Tomorrowland/DreamVille

  • At Tomorrowland and DreamVille you can top-up at the cashless Top-up booths using cash or card. Following cards will be accepted at the cashless Top-up booths on site: Debit card (Maestro) and credit cards (VISA and MasterCard).

Attention! If you do your first top-up at the festival site, you will need to fill out the manual refund form after the festival in order to receive your refund if you still have unspent Pearls.
  • What's the Pearls exchange rate?
For every € 20 you top up, you receive 13 "Pearls". Pearls are the Tomorrowland Cashless currency.
All prices of food, beverages and merchandise will be communicated at the festival.
  • What are the prices for food and drinks?
Prices for food and drinks will be communicated at Tomorrowland and DreamVille. 
  • What is the minimum and maximum amount that I can top-up?
The minimum top-up amount is € 20 (13 Pearls). You can top-up in multiples of € 10.
The maximum amount you can top-up is € 1000 (650 Pearls) in once.
Please note that the maximum amount on your account cannot exceed € 5000 (3250 Pearls)
  • Can I top-up Pearls with cash?
Yes, you can top-up your Bracelet at Tomorrowland or DreamVille with cash or card at the cashless top-up booths. If you top-up onsite with cash or card you however have to request a manual refund before August 15th 2017, 23h59 CET.
  • Can I pay with Paypal?
It is not possible to pay with Paypal.
You can top-up Pearls at the festival site with cash or card at the Cashless Top-up stations.

  • How do I check the amount of Pearls I have left on my Bracelet

You will be able to check the amount of Pearls you have left on your Bracelet using the following methods:

  • Online after you have activated your bracelet.
  • Using the Tomorowland App – Top-Up
At Tomorrowland and DreamVille at these locations:
  • Cashless top-up booths
  • Food and beverage stands
  • Cashless Customer Service

  • How will my Bonus Pearls be spent if I top up more than € 100 at once?
If you put, for example, € 200 (= 130 Pearls) onto your Bracelet, you will spend your Pearls in the following sequences:
Top-up example = € 200 ( 130 Pearls + 4 Bonus Pearls)
- 65 Pearls (€ 100)
- 2 Bonus Pearls (Free)
- 65 Pearls (€ 100)
- 2 Bonus Pearls (free)

  • What is the difference between automatic and manual refund?
Automatic refund for online Top Up with Credit Card (VISA,Mastercard), Bancontact or iDeal.
This applies to Bracelets that have been topped up online at least once with Credit Card (VISA,Mastercard), Bancontact or iDeal.

The unspent ‘Pearl’ amount minus unspent Bonus ‘Pearls’ will be refunded automatically onto the same credit card or bank account that you have used for your first top-up online.
A 2 ‘Pearl’ refund fee applies. ​

Manual refund for onsite Top Up with Credit/Debit card or cash
This applies to Bracelets that only have been topped up onsite at Tomorrowland and/or DreamVille with cash or credit/debit card. You have to fill out a manual refund form.

A 2 ‘Pearl’ refund fee applies.
Please note that you are responsible for providing Tomorrowland the correct information.
Attention! If you do your first top-up at the festival site, you will need to fill out the manual refund form.
  • Are my Bonus Pearls refundable or can they be used as refund fee?
Bonus Pearls are not refundable and cannot be used as refund fee.

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